Module 4 – Rate Your Experience

A Moment For Feedback and Reflection

Let’s take a quick break for a second! You’re about to tackle the final lesson and take your practice test for the AI Associate Exam.

Let’s take a moment to reflect on everything you’ve done so far and what you’ve experienced along the way. This is all the material you’ve covered!

What You’ve Accomplished

AI Fundamentals (17%) 

What is AI and Why it Matters in Salesforce

Core AI Terminology

Understanding the Types of AI: Generative AI

Understanding the Types of AI: Predictive AI

AI Capabilities In CRM: (8%)

Why Salesforce Customers Use Einstein AI

Sales Cloud Einstein

Service Cloud Einstein

Einstein in Marketing and Commerce

Additional Einstein tools

Ethical Considerations of AI: (39%)

Responsible AI Development

AI Ethics Maturity Model

Ethical Data Use

Beware of Bias

Salesforce Trusted AI Principles

Data for AI (36%)

Understanding Data Quality in AI

Data Quality Dimensions

Developing a Data Management Plan

Introduction to the Role of Data Cloud (Up Next!)

What You’ve Experienced

I really need your feedback! Did you enjoy this training experience? Write a Review to let me know! Reviewing your experience helps the community by getting the word out. This review will be publicly available. If you just want to provide private feedback for me, move to the next form!

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