Live Session!

Salesforce Reports Using AI
4:00 – 4:45 PM EST (GMT-5)
Previously Aired on Wednesday – Mar 6, 2024

The Future of Creating and Running Reports Comes To Life Inside the Salesforce Org with AI

AI is good at a lot of things, but running reports isn’t one of them… until now.

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Generative AI Brings an Entirely New Dimension to the Salesforce UI

The integration of generative AI into Salesforce’s UI is changing the way we interact with data, which will ultimately lead to a significant shift in user interface design. Gone are the days of navigating through menus and settings to build reports to analyze data. With generative AI, Salesforce users can now start to engage with their CRM in a more intuitive, efficient, and user-friendly manner. This is true as well for Einstein Copilot! This new approach to report data interaction not only simplifies the process but also makes running simple reports extremely fast. AI-enabled reporting doesn’t entirely replace traditional reporting methods, but just like all other things, AI augments our ability to create reports.

 

Reporting with AI: Natural Language Processing (NLP) in Action

How can you run a Salesforce report with AI? Simply by making requests in natural language. Something like “Show me all Accounts located in the United Kingdom” will do. And if you want to include the full address in the results, then just say “include all the address fields.”

There has always been a barrier for end-users to run reports in Salesforce. Oftentimes Admins are still the go-to resource for getting reports generated or manipulated for users. The generative AI breakthrough reduces this barrier which will free up time for Admins to focus on other tasks. Whether you’re a seasoned admin or a new user, generating reports is now as easy as making a request. This advancement represents a significant step forward in making data more accessible to a broader range of users, fostering a more data-driven culture within organizations.

 

Multilingual Capabilities: Breaking Barriers

One of the core benefits of using generative AI is its ability to interpret and execute actions using many languages. This extends its utility by allowing users worldwide to benefit from this innovative technology. This is an important aspect of the ethical rollout of Generative AI tech for the world. This multilingual feature enhances the platform’s inclusivity, enabling users from different linguistic backgrounds to interact with Salesforce in their preferred language, further simplifying the user experience and expanding the technology’s reach.

 

Ensuring Data Privacy: AI’s Role in Data Security

A key concern for many organizations is data security, especially when integrating AI into their systems. Marc Benioff knows this best as he’s been working hard to sidestep litigation regarding responsible rollout of AI. Naturally, the major concern with using Generative AI to create reports is whether or not your data is safe. The good news here is that AI is not reviewing your actual data. AI assists in formulating queries only; it does not access or review the data itself. This approach maintains the integrity and confidentiality of data, providing users with the assurance that their information remains secure while leveraging AI’s capabilities.

 

Leadership in Innovation: Mustafa Parekh and Lazy Admin’s Contributions

The advancements in Salesforce Reporting AI capabilities can be attributed to visionaries like Mustafa Parekh and the developers behind Lazy Admin. Their dedication to creating tools and apps that harness the power of AI within Salesforce is instrumental in driving these innovations forward. Their work not only enhances the platform’s functionality but also demonstrates the continued need and value of developing AI solutions for the Salesforce platform.

 

Experience It Yourself: Embrace the Lazy Admin Within

After watching the video, you can truly appreciate the impact of these innovations by exploring the capabilities firsthand through Lazy Admin. Head to HTTPeak’s site for Lazy Admin.  Once you get hands-on experience creating quick reports with natural language, you’ll want to spread the word. Creating reports in Salesforce using AI brings a whole new meaning to being a Lazy Admin! What will you do with all the time you free up from fielding users’ requests to create or update a simple report?

 

Looking Ahead: The Future of Salesforce and AI

What you’re seeing here with Salesforce AI reports is simply the beginning and a foreshadowing of what’s to come with the capabilities of reporting with AI on the Salesforce platform. AI will further transform how we manage, use, and interact with our organizational data. This ongoing evolution promises to bring about more intuitive, efficient, and innovative ways to leverage Salesforce, shaping the future of CRM. If you want to get caught up with the latest in AI on Trailhead check out the new trails here.

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