Menu
Salesforce now provides free instructor-led virtual AI training, but spots and dates are limited and fill up so fast if you blink you'll miss them! By signing up for alerts, you have a 99% chance of picking up some free training from Salesforce!
In addition, Salesforce is providing free in-person 3-Day Instructor-Led classes each quarter in San Francisco and London with more locations to be announced soon. These are inlcuded in the alerts!
Remember, there are FREE AI certifications and training through December 31, 2025. These certifications can give you a competitive edge in today's new AI empowered workforce. If you combine free instructor-led training with free certifications, well... you can see how easy it is to become a Salesforce AI specisialist. All you have to do is sign up for alerts!
In this 90-minute interactive session, discover how to use prompt templates in Prompt Builder, including Field Generation, Sales Email, and Flex. Learn how to create grounded prompts with merge fields to provide context for Large Language Model (LLM) engagements.
Duration: 1 Day | Level: Beginner | Type: Virtual
In this 90-minute interactive session, discover how to use Agentforce for employee assistance by examining a standard OOTB agent. Explore standard agent actions, including Query Records, Identify Record by Name, and Summarize Records, before learning how to create custom actions that expand agent capabilities.
Duration: 1 Day | Level: Beginner | Type: Virtual
In this 90-minute interactive session, learn how to build and deploy a new Agentforce Agent to an existing Experience Cloud site. Discover how to associate topics, actions, and instructions with your agent to ensure it possesses the capabilities, tools, and guidelines to solve business-specific use cases.
Duration: 1 Day | Level: Intermediate | Type: Virtual
In this 3-day instructor-led course, discover how to drive customer success and productivity by building personalized, intelligent solutions with Agentforce and generative AI. Learn how to create grounded prompts in Prompt Builder, custom agent actions with Agent Builder, and hyperparameters for foundational models in Model Builder. Explore Sales AI and Customer Service AI features, including Sales Summaries, Sales Emails, Service Replies, and Work Summaries. Implement the Einstein Trust Layer and use audit trails to deliver efficient, business-specific AI solutions.
Duration: 3 Days | Level: Intermediate | Type: In-Person (Limited Locations - San Francisco currently)
These workshops are designed for both beginners and experienced professionals. AI skills are the future, and they're for EVERYONE!
If you're ready to dive deeper into AI, we have a 10-week AI Skills Training Course, created in partnership with Supermums. This course offers live weekly sessions and on-demand content designed to help you become an AI expert in Salesforce.
Join us for guided lessons, expert insights, and access to a supportive community.
Learn more and sign up today!